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Support

At sComm, we are always striving to provide the highest level of customer support. It is our desire to provide you with all the resources necessary to make your experience with the UbiDuo an enjoyable one. Below you will find important information for your support needs.

Our hours of operation are: 8:00 a.m. to 5:00 p.m. Central Time, Monday through Friday

Support Options
  • Voice
    866-505-7008 (toll free)
    816-350-7008 (in Kansas City area)
  • Ubi4Tel/TTY
    866-505-7001 (toll free)
    816-350-7001 (in Kansas City area)
  • Videophone
    816-350-7001 (Sorenson)
    or any videophone can use vp.scommonline.com in place of IP address
Firmware

Download UbiDuo firmware update (current version 1.62)